Our Quality Management System
Consistent with the UMBRAGROUP DNA, each company employee is encouraged to perform his work to guarantee the absolute quality of products and services.
UMBRAGROUP is synonymous with quality
Our daily commitment, in all the Group's offices, translates into the achievement of the following objectives:
- Satisfy our customers, fully responding to their needs and expectations;
- Ensure that the terms of the agreements with the customer, specified in the contracts, are fully satisfied in response to the regulations, specific procedures and requirements of the product and service offered;
- To constantly improve the effectiveness and efficiency of management and operational processes, both towards the final target and internally, to achieve the right profit for the Group;
- Full product compliance with the applicable quality and safety specifications and regulations, maintaining a good quality-price ratio;
- Continuous professional growth and taking full responsibility for human resources;
- An effective and objective management of the Group's activities.
Our tool to pursue these strategies is the "Quality Management System", developed and certified according to ISO 9001, AS / EN 9100, EASA and other regulations of the applicable international aviation authorities (FAA, CCAC, TCCA).