True and enduring prosperity in the pursuit of economic development can only be achieved and maintained when optimized productivity and sound ethics are equally recognized and embraced in both our business and our personal lives.
UMBRAGROUP focuses on generating sustainable profits, respecting employees, and acknowledging their invaluable contributions to building and maintaining a dynamic company based on ethical principles. Moreover, the company is dedicated to promoting innovation and recognizing the importance of ethical principles, and social responsibility in order to meet and overcome the inevitable challenges that will confront us in evolving markets.
The acronym FIRST reflects our values and is the reason our customers choose us as their FIRST choice every day.
FOCUS ON THE CUSTOMER
We build a solid partnership with the customer based on respect and a professional approach. We work with our customers from day one to determine the best economically sustainable solution. We value every customer and work to satisfy them.
We create an environment that inspires innovation. We consider change to be an asset and a tool for development and growth. We are open minded and always ready to listen to new ideas. We generate new ideas and put them into practice with the utmost flexibility and speed.
We are committed to listening to and understanding customers and all stakeholders. We practice what we preach. We operate in business as we do in our private lives, making every effort to remain true to our values. We comply with current regulations and laws.
We are committed to making an active contribution to the common good through our work. We support staff wellbeing and development in and away from the workplace. We guarantee equitable treatment and have the needs of all stakeholders at heart.
We think and we put our joint efforts into practice together. Working as a team we achieve results that we couldn’t achieve on our own. We jointly participate in setting team goals and identifying resolutions to problems.